AI Chatbot
24/7 multilingual chatbot that books consultations while you sleep.
Procedure FAQs, pricing, surgeon profiles, and consultation booking — answered instantly in 40+ languages, across your website, Instagram, and WhatsApp.
What we build
Not a FAQ widget. A fully trained clinic consultant — available at 3am.
International hair transplant patients research across time zones. A UK patient considering a Turkish clinic messages at 10pm their time — which is midnight in Istanbul. A Gulf patient researching a London clinic messages at 7am UAE time. Your human team isn't available. The chatbot is.
Hair transplant decision-making is information-intensive. Patients want to know: what's the difference between FUE and DHI? How many grafts do I need? What does recovery look like? How much does it cost? Which surgeon would do my procedure? A chatbot that can answer all of these — accurately, in the patient's language, with surgeon credentials attached — is a powerful conversion tool.
We build chatbots that are trained on your clinic's specific procedures, pricing, surgeon profiles, and FAQs — not generic AI responses. The chatbot knows your clinic's name, your surgeon's credentials, your procedure prices, and your booking availability. It does not guess.
PAM Clinic AI
Online · responds instantly
Ask about pricing, procedures, booking…
Capabilities
What the chatbot handles — without a human in the loop.
Procedure knowledge base
The chatbot is trained on your clinic's specific procedures — FUE, DHI, FUSS, beard, and eyebrow transplant — with accurate descriptions, graft count guidance, and recovery information. It answers complex questions correctly, without hallucinating.
Pricing and finance
Handles pricing questions by market, procedure type, and graft count. Explains finance options, payment schedules, and deposit requirements — in the patient's language and currency.
Consultation booking
Connects directly to your booking system. When a patient is ready to book, the chatbot presents available slots, takes their details, and confirms the appointment — all within the conversation.
Trust signal delivery
Shares surgeon credentials, accreditation information, before/after results, and patient testimonials on request — the trust signals that move a researching patient toward booking.
Language detection
Automatically detects the patient's language from the first message and responds in kind — no language selection required. Supports 40+ languages including Arabic (Gulf and Levantine dialects), Turkish, Hindi, Urdu, French, and German.
Live handoff
When a conversation requires a human consultant — complex medical questions, pricing negotiations, upset patients — the chatbot transfers to a live agent with full conversation context. No patient has to repeat themselves.
Integrations
Connects to your existing stack.
Website widget
Embedded on your clinic site
Instagram DMs
Reply to story replies and direct messages
Facebook Messenger
Via Meta Business Suite
WhatsApp Business
Inbound WhatsApp enquiries
Calendly / Acuity
Booking system integration
HubSpot / Zoho
CRM lead creation and status updates
Process
How we build and train your chatbot.
Knowledge base build
We document your clinic's full procedure portfolio, pricing structure, surgeon profiles, accreditations, and FAQs. This becomes the chatbot's knowledge base — the information it can answer accurately. We review every response for medical accuracy before go-live.
Conversation flow design
We map the most common patient journeys through the chatbot: procedure enquiry → pricing → booking; general research → specific procedure → surgeon profile → booking. Each path is designed to move the patient toward a consultation booking at the right moment.
Integration and testing
We integrate the chatbot with your booking system, CRM, and channel connections. Then we run 200+ test conversations across languages, procedures, and edge cases before go-live. The chatbot should handle 95% of enquiries without escalating to a human.
Launch and optimisation
We monitor conversations weekly for the first month — flagging any responses that need refinement, questions the chatbot can't answer yet, and conversation paths where patients drop off. The chatbot improves continuously based on real conversation data.
What you get
Deliverables
Full procedure knowledge base build and review
Conversation flow maps for all major patient journeys
Chatbot build and configuration (GPT-4 powered)
Multilingual templates — 40+ languages
Website embed widget setup and customisation
Instagram and Facebook Messenger integration
Booking system API integration
CRM integration — lead creation per conversation
Live handoff configuration for human escalation
Monthly conversation audit and optimisation report
FAQ
AI chatbot questions answered
Ready for a chatbot that books consultations at 3am?
Book a free strategy call. We'll show you how we'd configure it for your clinic and your source markets.